Position Summary:

Provide high needs case management and facilitate services for enrolled clients and families. HNCM (High Needs Case Management) will work with children and families that require constant communication and coordination of services with clients who present danger to self or others. Case Manager will assist in completing referrals for inpatient services, out of home packets, coordinating with Juvenile Probation and Department of Child Safety. Coordination of services include substance use, placement, behavioral health, and transition to adulthood.

Company Overview: Open Hearts Family Wellness provides Intensive in-home, community, and school-based support for individuals with behavioral challenges or Autism Spectrum Disorder. We provide evidence-based, person-centered services to promote positive behavioral changes. We are seeking a compassionate and motivated Behavior Coach to join our team and make a meaningful impact in the lives of those we serve.

Job Title: Birth to Five Therapist

Reports To: Clinical Director and Director of Specialty Programs

Department: Behavioral Health Home

FLSA Status: Exempt

Location: Phoenix or Tempe

Position Summary:

The Birth to Five Therapist provides developmentally appropriate, trauma-informed, and relationship-based therapeutic services to children ages 0?5 and their families. Utilizing evidence-based practices, the therapist supports social-emotional development, addresses behavioral and mental health concerns, and strengthens the caregiver-child relationship. This position works closely with behavior coaches to support developmentally appropriate interventionism home. This position requires a deep understanding of early childhood development, attachment theory, and the impact of trauma on young children and families.

Essential Responsibilities:

• Provide individual, dyadic, and family therapy to children birth through age five and their caregivers.

• Conduct comprehensive developmental and mental health assessments using age-appropriate tools.

• Develop and implement individualized service plans (ISPs) in collaboration with caregivers and interdisciplinary team members.

• Utilize trauma-informed and evidence-based models such as Child-Parent Psychotherapy (CPP), PCIT, TF-CBT (for young children), or other approved interventions.

• Support caregiver engagement and enhance parenting capacity through psychoeducation and reflective practice.

• Collaborate with pediatricians, early intervention providers, case managers, schools, and other community partners to support coordinated care.

• Participate in Child and Family Team (CFT) meetings, Individualized Family Service Plan (IFSP) meetings, or other system meetings as appropriate.

• Maintain accurate and timely documentation in accordance with agency, state, and health plan standards.

• Participate in clinical supervision, peer consultation, and ongoing training in early childhood mental health best practices.

• Attend agency and community meetings related to early childhood systems and services.

Required Qualifications:

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or related behavioral health field.

• Licensed or license-eligible in the state of Arizona (LAC, LMSW, LAMFT, LPC, LCSW, LMFT).

• At least one year of experience working with children ages 0?5 and their families.

• Knowledge of infant/early childhood development, attachment, trauma, and family systems.

• Strong interpersonal, organizational, and communication skills.

• Ability to work independently as well as collaboratively in a team environment.

• Valid driver's license and reliable transportation for home or community-based visits, if required.

Preferred Qualifications:

• Bilingual in English and Spanish.

• Experience or training in Child-Parent Psychotherapy (CPP), DIR/Floortime, PCIT, or other early childhood modalities.

• Play based therapy

• Experience with AHCCCS documentation and service delivery standards.

• Familiarity with the Neurosequential Model of Therapeutics (NMT) or similar brain-based approaches.

• Experience in home-visiting or community-based therapy.

Work Environment and Physical Demands:

• Office, clinic, home, or community-based settings depending on client and program needs.

• Requires sitting, standing, and driving for extended periods.

• Occasional evening hours to meet family needs.

Why Join Us:

We are a mission-driven organization dedicated to fostering resilience and healing in young children and their families. Join a supportive and collaborative team where innovation, empathy, and developmental care are the foundation of our services.

Company Overview: Open Hearts Family Wellness provides Intensive in-home, community, and school-based support for individuals with behavioral challenges or Autism Spectrum Disorder. We provide evidence-based, person-centered services to promote positive behavioral changes. We are seeking a compassionate and motivated Behavior Coach to join our team and make a meaningful impact in the lives of those we serve.

Position Summary:

A Birth through Five Specialist works to support early childhood caregivers, guardians, educators and families in promoting the healthy development of children from birth through age five. This role involves providing coaching, coordination of care, referrals, training, and resources to improve early childhood education practices, enhancing child outcomes, and support family engagement.

The Birth through Five Specialist is responsible for meeting their clients in childcare centers, preschools, and within the community, helping to support and promote the healthy development of children from birth through five. This role involves working with children, their families, caregivers, guardians and CT teams to create and implement support services for the families, caregivers and guardians.

Essential Functions (duties):

• Develop and implement individualized behavior intervention plans, support plans education and interventions for assigned children and families, based on assessments, data analysis and goals created in the Child and Family Team.
• Provide assistance to children and families by identifying strengths and needs, accessing support, and collaborating with other departments and also partnering with other professional agencies.
• Provide a minimum of 30 hours of face-to-face direct support services to enrolled clients.
• Driving is required in order to be assessable to meet clients where they are in the community and adhere to client's availability hours.
• Coach and mentor early childhood caregivers, guardians, educators to implement developmentally appropriate services.
• Collaborate with social workers, counselors, and other professionals to coordinate comprehensive care.
• Manage client caseload review service plans and out of compliance clients.
• Assist and support the family in developing social and natural support networks by utilizing community resources.
• Provide professional development and training on topics such as early literacy, social-emotional development, and classroom management.
• Support family engagement strategies to help parents and caregivers create nurturing learning environments.
• Conduct assessments and observations to evaluate learning environments and provide constructive feedback
• Develop individualized coaching plans to support caregivers, educators and guardians in achieving their goals.
• Stay up to date with best practices in early childhood education and child development research.
• Collaborate with schools, childcare centers, Head Start programs, and community organizations to provide resources and complete referrals.
• Assist in implementing state and federal early childhood education standards.
• Document coaching sessions, progress, and outcomes for program evaluation and reporting.
• Facilitate Child and Family Teams meetings and provide feedback to the Child and Family Teams on progress and the interventions being utilized, or on barriers impeding progress.
• Provide transportation to children and family as determined by the family's Child and Family Team and service plan.
• Provide crisis intervention and stabilization support as needed.
• Attend scheduled department and agency meetings.
• Attend all agencies required trainings and 1:1 coaching supervision, as assigned by supervisor.
• Adhere to the agency's approved administrative time requirements.
• Assist in actively assessing work area for non-compliance issues and notify supervisor in a timely manner to ensure follow up.
• Complete all required documentation and billing requirements accurately and in the assigned time frames.
• Provide weekly updates and new interventions regarding client status to guardians.
• Complete monthly reports and distribute them to the CFT team.
• Serve as a liaison between schools, families, and external support services to ensure coordinated care.
• Participate in meetings and committees for continuous quality improvement, as needed.
• Maintain community resource guide for families.
• Provide on-call coverage and crisis intervention/stabilization when needed.
• All other duties as assigned by supervisor.

Minimum Education and Experience:

• High school diploma or GED with 4 years of experience working with children with a mental health diagnosis,
• Associate's degree with 2 years of experience working with children with a mental health diagnosis,
• Bachelor's degree or higher with 1 or more years of experience working with children with a mental health diagnosis,
• Bachelor's degree in behavioral health related field (i.e., Psychology, family studies, human development, sociology, etc.) Some experience with mental health preferred.

Preferred Education and Experience:

• Previous experience as a behavior coach highly preferred.
• Bi-Lingual in Spanish.

Prerequisites:

• Must be 21 years of age.
• Possess an Arizona driver's license and state mandated auto insurance.
• Possess or be able to obtain a Level One Fingerprint Clearance Card.
• Must be able to pass a 5-panel drug screen.

Job Title: Case Manager

Location: Tempe and Phoenix AZ

Employment Type: In Person Full-Time

About Our Company: We are a dedicated outpatient behavioral health organization committed to providing compassionate, client-centered care. Our mission is to provide mental health services to grow hope, provide access to resources, and build healthy relationships for children, youth, adults, and families across Arizona.

Position Overview:

We are seeking a dedicated and compassionate Case Manager to join our team. The Case Manager will be responsible for assessing client needs, developing care plans, coordinating services and referrals, and providing ongoing support to ensure clients achieve their goals.

Key Responsibilities:

• Provide comprehensive services to all assigned clients and their families to include assessment, diagnosis and treatment.
• Provide as needed case management, family support, behavioral coaching, life skills training, service planning and other support duties as needed. Liaison with referral sources and other community agencies on behalf of the clients participating in services.
• Completing assessments and service plans annually or as clinically indicated.
• Completing referrals within the allotted time frame.
• Complete, submit, and scan any and all service plan related documentation within 14 days of CFT meeting.
• Monthly contact with all families on active roster, to be documented in the clinical record.
• Facilitate and participate in Child and Family teams as assigned.
• Update electronic schedule by close of business Friday for subsequent week.
• Direct service, face to face encountering will be a total of 55% of monthly productivity goal.
• Provide on-call coverage as part of the outpatient team rotation.
• Commute and travel to be physically present within the community and homes.

Job Title: Licensed Therapist

Location: Phoenix AZ

Organization: Open Hearts 

Employment Type: Full-Time

About Open Hearts: Open Hearts is a dedicated outpatient behavioral health organization committed to providing compassionate, client-centered care. Our mission is to provide mental health services to grow hope, provide access to resources, and build healthy relationships for children, youth, adults, and families across Arizona. 

Position Overview: We are seeking a Licensed Therapist to join our dynamic team. This role involves providing individual, family, and group therapy to clients of all ages, addressing a variety of mental health and behavioral issues.

Key Responsibilities:

• Conduct comprehensive assessments and develop individualized treatment plans.
• Provide evidence-based therapeutic interventions in both English and Spanish.
• Offer individual, family, and group therapy sessions.
• Collaborate with a multidisciplinary team to ensure coordinated care.
• Maintain accurate and timely clinical documentation in compliance with organization policies and state regulations.
• Participate in case consultations, team meetings, and ongoing professional development activities.

Qualifications:

• Master’s or Doctoral degree in Psychology, Social Work, Counseling, or a related field.
• Current licensure as a LAC, LPC, LCSW, LMFT, etc. in Arizona
• Bilingual proficiency in English and Spanish is preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and continuing education.
• Supportive and inclusive work environment.

Join Open Hearts and make a meaningful impact in the lives of those in our community!

Open Hearts Behavioral Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Overview: Open Hearts Family Wellness provides Intensive in-home, community, and school-based support for individuals with behavioral challenges or Autism Spectrum Disorder. We provide evidence-based, person-centered services to promote positive behavioral changes. We are seeking a compassionate and motivated Behavior Coach to join our team and make a meaningful impact in the lives of those we serve.

Job Summary: The Behavior Coach will work with children and families to help them develop and implement strategies for positive behavioral change. The ideal candidate will be skilled in positive behavior support, goal setting, and motivational strategies to support children and families in overcoming challenges.

Company Overview: Open Hearts Family Wellness provides Intensive in-home, community, and school-based support for individuals with behavioral challenges. We provide evidence-based, person-centered services to promote positive behavioral changes. We are seeking a compassionate and motivated Residential Support Staff to join our team and make a meaningful impact in the lives of those we serve.

Job Summary: Residential Support Staff provide direct care and supervision to residents in a Behavioral Health Residential Facility (BHRF). This role is responsible for ensuring the safety, well-being, and daily functioning of residents while promoting a supportive and therapeutic environment. Staff members implement individualized treatment plans, assist with daily activities, and foster positive behavior change.